Further message from the Bus Company

Hei


Takk for mail med varsel om at det kommer fuktighet inn i bussen.

Videre vises det til dagens telefonsamtale hvor vi fikk rettet opp navnet på holdeplassen.


Vi har brukt dine opplysninger til å finne frem til den rette bussen.

Vårt verksted er kontaktet og bussen blir kontroller/reparert.


Vennlig hilsen

William Theisen

Tekniik leder

Norgesbuss Oslo


Here's another notice from the bus company.
I wrote earlier today to note that they had called to clear up some bad information I had given them regarding which bus needed work, and the note above says they have figured out which bus it is, based on where and when I boarded the bus, and will have the window fixed. They took my information and were able to figure out which bus it was. I figured they should be able to do so, and am glad it worked out.

I am very very impressed with the way they have handled this. Basically, 4 business days to respond, good communication, and a promise to fix the problem. That's pretty goddamn good!

Stor ros til OsloSporveier! (that means "great job to OsloSporveier")